DISCLAIMER
Our lighting products include a standard 1 year manufacturers warranty against materials and workmanship. Some carry superior 5 year warranties that match their top-of-line quality.
CUSTOMIZATION
Your lighting products can be customized to fit unique environments. Our experts wil work with you to find the best solution for your needs.
NEED HELP?
Not sure how to take your project to the next level? Let one of our expert lighting consultants guide you through the process. You can also find more information about product installs and instructional videos by visiting the websites of our product suppliers.
Shipping & Handling Policy
Please be advised that we cannot ship any merchandise to PO Box addresses.
Truck Freight - Large & Oversized Items
Items shipped via truck freight are delivered to curbside or driveway only. Most carries will contact you to set up a delivery time, usually a 2-4 hour appointment window during business hours. As such, it is the customer's responsibility to provide an accurate contact phone number for the delivery address. At the time of delivery, the driver will require that you inspect the condition of the shipment and sign the delivery receipt. Be sure to note on the receipt ANY and ALL visible damage to the packaging of your item(s). Noting the condition of the delivery is the responsibility of the customer - not the driver. If the carrier is unable to contact the customer, the customer will then be responsible for any storage fees or freight charges back to the shipper. See our Return Policy section for full details.
In-store Pickup
A customer may choose to make a purchase placed online available for pickup at our store. If you wish to pick up your purchase, we will contact you via phone or email when your product is ready for your visit. Orders that are arranged to be picked up will be charged in full once the merchandise arrives at the showroom - not when it is picked up.
Shipping Lead Times
Evolve Lighting @ Central Builders strives to provide its customers with the most accurate information on product availability using the tools and resources made available by the manufacturers we represent. The lead times that are posted on the individual product pages are estimates only. These times are estimated based on the assumption that the item in question is currently in stock with the manufacturer and on the manufacturer's typical speed at which orders are processed and shipped. If your purchase or project is time sensitive, it is strongly suggested that you contact a store associate at 250-334-4416 to inquire about expedited shipping services. Evolve Lighting @ Central Builders is not responsible for any costs associated with shipment delays. We strongly suggest that any professional services required to install your product(s) not be scheduled until your order has arrived and been inspected.
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